Perfect customer experiences made possible with Clarino
12 reasons
to hire Clarino
Clarino answers customer questions
across chat and voice
Clarino is built to resolve routine customer service questions, capture the right contact details, and escalate the cases that need a human teammate.
The same workspace powers website chat, voice calls, inbox handoff, knowledge sources, contact records, and reports, so your support system stays connected.
Clarino is built for customer service
teams that need practical automation
Clarino supports SaaS, service, ecommerce, healthcare, education,
and local teams that need better customer response coverage.It is designed around the workflows support teams actually use:
answer questions, save contacts, route issues, escalate conversations,
and report on what customers are asking.Clarino keeps tenant data isolated in PostgreSQL, so contacts,
conversations, reports, knowledge, and voice operations persist
safely for each workspace.
Clarino performs best because it runs
on customer service workflows
Clarino is tuned for customer support conversations
across live chat, phone support, and inbox handoff.It is designed to be fast, accurate, and
practical for customer experience teams.Built-in checks and controls help
ensure that Clarino delivers accurate answers and acts as
you intended.
84% customer questions covered
0.8s median first response
-65% unsupported answers reduced*
*When Clarino answers from approved knowledge
Clarino brings chat, voice, and inbox into one workflow
Clarino gives users a chat agent for website support and a voice agent for phone conversations.The same workspace stores contacts, inbox conversations, knowledge, reports, and voice operations.That means customers get faster service and your team keeps the context needed to step in when automation should hand off.
Clarino learns from your approved support knowledge
Upload documents, import help articles, and connect website content so
Clarino answers from the material your team trusts.The same knowledge powers website chat and phone conversations, keeping
answers consistent across every customer touchpoint.
Clarino handles multi-step support workflows
Clarino can handle multi-step customer support requests by using your approved knowledge, customer context, and connected workflow actions.It can qualify requests, collect contact details, route urgent cases, summarize conversations, and prepare clean handoffs for your team.
Clarino keeps contacts and conversation context connected
Clarino saves customer details from chat and voice, then keeps them tied to inbox history, lead capture, knowledge usage, and follow-up work.Your team gets a clearer customer record instead of scattered notes across forms, calls, chat transcripts, and manual spreadsheets.
With Clarino keeps customer context connected across chat, voice, contacts, and team handoff, so customers do not repeat themselves.”
Clarino covers the channels your customers already use
Clarino meets customers where they are, by working natively across all support channels, including voice calls, website chat, email, and handoff.Clarino Voice is designed for natural customer calls, while Clarino Chat handles instant website support from the embedded messenger.
Watch Clarino Voice in action.
Clarino works seamlessly with every helpdesk
Clarino hands off to your human team effortlessly, maintaining full customer context no matter which helpdesk you use.It is easy to set up, because you don't need a big migration project to use Clarino. Clarino works with your helpdesk, CRM, inbox tools, and custom routing rules.A clear handoff path means customers get automation when it helps and a human response when the situation needs judgment.
Clarino gives you control before anything goes live
Because every business is unique, Clarino is built to put you in control.Clarino is an agent you can manage yourself, configuring tone, behavior, knowledge and escalation rules without needing any engineering resources.Test chat answers, voice flows, contact capture, and routing rules before customers rely on them, then adjust quickly as support needs change.
Clarino is built with trust, safety and reliability at the core
Trust and safety are central to Clarino because it handles real customer conversations. Tenant-scoped data, database-backed persistence, and controlled access protect every workspace.Clarino keeps workspace data isolated across contacts, inbox messages, knowledge sources, reports, and voice operations.Authentication, environment-scoped secrets, and production PostgreSQL storage make Clarino suitable for a SaaS customer service workflow.
Clarino reports what is working and what needs improvement
Clarino shows what customers ask, what the AI resolves, where handoffs happen, and which knowledge gaps are slowing the support experience.Use those insights to improve articles, tune workflows, update voice flows, and decide where automation should expand next.
“Every customer conversation can teach the team what to improve next: knowledge, routing, tone, escalation, or workflow coverage.”
The useful part is not only answering customers faster. Clarino shows what needs to improve next.”
Clarino pricing is simple: $0.99 per outcome
Clarino charges $0.99 per successful outcome, with a 50-outcome monthly minimum.An outcome is counted when Clarino resolves a customer issue, completes a workflow, or hands off a configured support path.You are charged once per conversation, even if multiple questions are answered.There are no setup, integration, or platform fees; usage controls, alerts, and reporting help your team track spend as automation grows.